Incident reporting
Record what happened, severity, people involved, injuries and relevant physical-intervention information.
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Incidents & safeguarding
Report, investigate and learn from incidents. Keep concerns, responses and follow-up together, with a dedicated view for safeguarding leads.
Who it supports
Care and support staff, managers, safeguarding leads and responsible professionals.
What your team can do
Investigation & management review
Assign investigation work and record findings, lessons and management review as an incident progresses.
Safeguarding concerns
Track a concern from its first report through investigation, escalation, meetings and resolution, with access controls for sensitive information.
Missing episodes
Record missing episodes and the response, including relevant police contact and return information. Protocols depend on service type.
Regulatory notification preparation
Prepare and track notification information for the appropriate bodies. Staff decide what must be reported and verify submission.
Safeguarding lead dashboard
Give authorised safeguarding leads an overview of open concerns, missing episodes and work requiring attention.
Incident patterns
Explore trends and AI-assisted pattern analysis alongside the underlying records to inform professional review.
How the work connects
A typical workflow
An example of how the work connects in practice.
Step 1
Record and respond
Staff record the incident and follow the service’s immediate response procedures.
Step 2
Review and assign
The responsible manager or safeguarding lead reviews the information and assigns follow-up.
Step 3
Check the next steps
Record the investigation, notification decisions and agreed actions for further review.
Built around your service
Software does not replace emergency procedures, safeguarding judgement or notification duties. AI suggestions are prompts to check, not decisions about risk or a guarantee that every notifiable event will be identified.
Features are configured for your home type, with access managed through staff permissions. Bring your current process to a demo so we can show how the relevant workflows fit your service.
Connected areas
Young people & care planning
A complete picture of the young person: their history, their plans, their progress and their voice. Give every member of the team the context to provide consistent care and support.
Explore this area →Quality, compliance & evidence
Stay on top of checks, policies and quality reviews throughout the year. Use everyday records to prepare evidence for the responsibilities of your service.
Explore this area →AI assistance & care intelligence
Draft records, review plans, ask questions and prepare handovers using information already in Careborne. AI assistance and care intelligence help your team put their records to work.
Explore this area →Your next step
See how Careborne fits your working day.
Explore packages for your service. If you’d like to see the work in practice first, we can tailor a demo around your team’s priorities.