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Care. Team. Oversight.
All in one place.

From daily logs and medication to safer recruitment, referral assessment and management reporting. Give your team the tools to deliver care and run the service around it.

  • AI built into everyday tasks
  • Configured for your home type
  • No extra charge to unlock features

Browse every area below, or search for something your team needs.

Service-specific features are labelled below. AI credit allowances are listed with pricing.

Young people & care planning

A complete picture of the young person: their history, their plans, their progress and their voice. Give every member of the team the context to provide consistent care and support.

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Young person profiles

Keep personal details, legal status, health, education and key contacts together, with links to records across the platform.

Support plans

Record goals, actions and review dates, with version history and sign-off workflows to help staff follow the current plan.

Risk assessments

Maintain structured assessments alongside the young person’s plans, with review information and a history of signed versions.

Keywork sessions

Record discussions, the young person’s views, goals and agreed actions, with follow-up dates for the team.

Outcomes & milestones

Track goals and milestones across areas such as education, wellbeing, relationships and independence.

Chronology

Follow the young person’s story through a timeline that draws entries from incidents, placements, plans and safeguarding records.

Health & education

Keep relevant health conditions, allergies, education information and support needs within the young person’s record.

Placements & contacts

Maintain placement history and professional or family contacts, with contact records and links to placing authorities.

LAC review packs

Bring care, health, education, progress and the young person’s voice into a review pack for staff to check and export.

Feedback & participation

Collect feedback through dedicated portals, including anonymous submissions where enabled, and record responses and follow-up.

Daily operations & medication

Built for the reality of shift work. Record the day, manage medication, assign tasks and prepare the handover in one place.

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Daily & shift records

Capture daily activities, mood, engagement and significant events, with a recording pattern appropriate to the service type.

Record review & sign-off

Use sign-off workflows to review records and see which entries still need attention.

Handover summaries

Draft the shift handover from daily logs, incidents, medication information and tasks. The outgoing team checks the account before passing it on.

Tasks & follow-ups

Assign work with due dates and record completion or deferral. Carry tasks forward when enabled, and update a linked care-plan action when completing a task created from it.

Medication administration records

Children’s homes

Record administration, PRN medication and refusals alongside the young person’s medication information.

Home dashboard

Review occupancy, unsigned records, plans awaiting review and other operational information relevant to the user’s role.

Notifications

Keep training renewals, record reviews and compliance reminders in view with configurable in-app notifications.

Mobile views

Record logs and incidents, prepare handovers and follow tasks from a phone. Staff see the tools appropriate to their role and service type.

Incidents & safeguarding

Report, investigate and learn from incidents. Keep concerns, responses and follow-up together, with a dedicated view for safeguarding leads.

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Incident reporting

Record what happened, severity, people involved, injuries and relevant physical-intervention information.

Investigation & management review

Assign investigation work and record findings, lessons and management review as an incident progresses.

Safeguarding concerns

Track a concern from its first report through investigation, escalation, meetings and resolution, with access controls for sensitive information.

Missing episodes

Record missing episodes and the response, including relevant police contact and return information. Protocols depend on service type.

Regulatory notification preparation

Prepare and track notification information for the appropriate bodies. Staff decide what must be reported and verify submission.

Safeguarding lead dashboard

Give authorised safeguarding leads an overview of open concerns, missing episodes and work requiring attention.

Incident patterns

Explore trends and AI-assisted pattern analysis alongside the underlying records to inform professional review.

Quality, compliance & evidence

Stay on top of checks, policies and quality reviews throughout the year. Use everyday records to prepare evidence for the responsibilities of your service.

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Reg 44 visit preparation

Children’s homes

Manage independent-visit information and prepare relevant records for the monthly visit process.

Reg 45 quality-of-care reviews

Children’s homes

Bring quality-review information and actions together for the children’s home’s review of care.

Reg 32 quality-of-support reviews

Supported accommodation

Prepare service-wide reviews using information across supported accommodation settings.

Compliance checks

Schedule and track checks such as fire, gas and electrical safety, with due dates and overdue visibility.

Maintenance requests

Log maintenance needs, set priorities and assign the work so repairs can be followed up alongside the running of the home.

Policies & acknowledgements

Manage policy versions, assignments and staff acknowledgements. Policy quizzes can help review understanding.

Documents & templates

Organise documents and use configurable templates for supported record types, including plans and assessments.

Review evidence & exports

Prepare named review outputs, including Reg 45 quality-of-care packs for children’s homes, and export supported reports for professional review.

Readiness indicators

Identify information and actions to review during inspection preparation. Indicators are internal aids, not Ofsted ratings.

Approvals & signatures

Review and sign records through the platform’s approval workflows. Keep sign-off and the record together in supported workflows.

Workforce, recruitment & development

Look after the people who look after young people. Bring recruitment, induction, rotas, training and supervision together, with staff development alongside the needs of the service.

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Staff profiles

Maintain employment details, qualifications, documents and assignments to homes or settings.

Training matrix

Review required and completed training across staff, including gaps, certificates and renewal dates.

DBS tracking

Maintain DBS information and relevant review dates alongside staff records and recruitment checks.

Supervision

Record supervision sessions, discussions, agreed actions and follow-up dates.

Performance & development

Manage probation, appraisal and development reviews, including objectives and staff/manager sign-off.

Safer recruitment

Use application forms and interview templates, track candidates through recruitment, and keep references, qualifications and pre-employment checks together.

Induction programmes

Build induction programmes from templates, assign a mentor and use reflective prompts alongside tasks, evidence and required sign-offs.

AI-assisted induction preparation

Draft a programme for a role and home type using selected reference templates. Review suggested phases, tasks and reflective prompts before saving the programme.

Policy learning & understanding

Generate quiz questions and answer explanations from your policy content. Use the questions and explanations to discuss understanding with the team alongside policy acknowledgements.

Formal staff processes

Record grievance, disciplinary and capability cases with their steps, review dates and outcomes, under the relevant staff permissions.

Exit interviews

Arrange and record exit interviews so feedback from departing staff remains part of the workforce record.

Rotas & shift patterns

Plan shifts, reuse patterns and review coverage requirements before publishing the rota.

Availability, leave & swaps

Review staff availability, absence and shift-swap requests alongside scheduling, with conflict information for planners.

Shift attendance

Record clock-in and clock-out information and review attendance alongside planned shifts.

Referrals & placement assessment

Take a referral from the first document through assessment to admission. Give your team the information and AI assistance to make a considered placement decision.

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Referral intake

Keep the referral and its supporting documents in one place from the first enquiry, ready for the team to assess.

Referral pipeline

Track referrals through assessment, offers and placement stages, or record a decision not to proceed.

Document extraction

Extract information from referral documents with AI assistance, then check the details against the originals.

AI-assisted matching

Compare a referral with information about your homes to explore potential matches and inform the team’s placement assessment.

Desktop risk assessment

Prepare an AI-assisted assessment from referral information, with risks and considerations for staff to review before acceptance.

From referral to admission

Review the home and capacity, then carry confirmed admission details into the young-person and placement records. Placement fees can also be created when the required information is present.

Placement billing & finance

Connect agreed placement fees and approved additional charges to the invoicing process.

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Fee structures

Configure fee arrangements, including weekly, daily or hourly rates, for the relevant placements and funding arrangements.

Placement fees

Link base fees, enhancements and additional support charges to individual placements, retaining their fee history.

Billable-item approvals

Submit additional charges for review and approval before they are included in invoicing.

Retainers & void periods

Record retainer and void arrangements and review their effect on charges, including supported pro-rata calculations.

Invoice generation

Generate invoices from placement fees and approved items, with invoice documents and delivery workflows.

Local authority billing details

Maintain billing contacts, references, purchase-order information and payment terms for placing authorities.

Payments & billing reports

Review invoice and payment information alongside billing reports to support finance follow-up.

Xero integration

Connect supported accounting workflows with Xero. Confirm setup, permissions and the records to be synchronised.

Reporting, oversight & organisation

See the detail in one home and the picture across your services. Bring staffing, occupancy, incidents and outstanding work into management views, reports and exports.

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Role-specific dashboards

Give staff, managers and directors a view of the records, priorities and outstanding work relevant to their role.

Multi-home oversight

See staffing, occupancy, incidents and review work across the homes you oversee. Move from the group picture into the detail that needs attention.

Reports & exports

Filter reports and export supported outputs to PDF or CSV for management meetings, reviews and professional sharing.

Report builder

Select the information and visualisations for your report, with AI-assisted preparation available in configured workflows.

Scheduled reports

Set up recurring reports for authorised colleagues. Choose the information and schedule for the reports your team needs regularly.

Stakeholder portal

Give social workers, independent reviewing officers and advocates controlled access to the young people’s records they are authorised to see.

Permissions & MFA

Configure roles, scope and clearance levels, with multi-factor authentication to support account security.

Audit & record history

Review audit information and version history in supported workflows to understand changes and accountability.

Data migration workspace

Bring existing records across through a migration workspace: upload files, check field mappings and resolve validation issues before import.

Integrations & webhooks

Configure supported integrations and event-based webhooks. Agree integration scope and delivery arrangements before implementation.

AI assistance & care intelligence

Draft records, review plans, ask questions and prepare handovers using information already in Careborne. AI assistance and care intelligence help your team put their records to work.

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AI chat assistant

Ask which support plans are overdue, which daily logs await sign-off or which training is expiring. The assistant works with information available within your access.

Writing assistance

Draft daily records, care plans and keywork notes from your instructions and relevant recent information. Review and apply suggestions in the recording workflow.

Review existing plans & assessments

Review an existing plan or assessment against recent evidence. See proposed changes and their reasons, then choose what to apply before saving and sign-off.

Guidance alongside AI suggestions

Use built-in guidance in supported templates to consider what a section needs to cover. Additional considerations can highlight recommended areas absent from a configured template. This guidance works alongside AI drafting.

Care Signals

Highlight patterns in recorded care information for your team to investigate. Explore the source records behind a signal to understand what needs attention.

Care Snapshots

Get a summary of a young person’s recorded situation and progress, so colleagues can get their bearings before exploring the underlying records.

Handover & report summaries

Draft handovers from daily logs, incidents, medication information and shift tasks available to the user. Prepare supported report summaries from recorded information too.

Referral assessment assistance

Extract referral information, explore potential home matches and draft risk assessments to support the team’s professional assessment.

Notification triage assistance

Review suggested notification considerations against the actual event and applicable requirements. Responsible staff decide and verify the next step.

Regulatory questions

Explore questions using supported regulatory source material. Check the cited material, applicability and current requirements.

Policy quizzes

Generate questions and answer explanations from a policy’s content. Review the questions and explanations, then use them to discuss how the policy applies in everyday work.

Induction drafting

Prepare a suggested induction programme for a role and home type, drawing on selected reference templates. Review phases, tasks and reflective prompts before using and saving the programme.

AI usage & credits

Review usage and available credits through the platform. See the published pricing catalogue for included AI credits.

Bring your priorities. We’ll show you the work.

Explore a shift, review a young person’s progress, plan your staffing or follow a referral through to admission. We’ll shape the demo around the questions your team needs answered.

Want a short example first? Explore the illustrated care workflow.