Everything you need to run an outstanding home
From daily logs to Ofsted readiness, from referral matching to shift management — every feature built for the reality of residential care.
Young People
A complete picture of every child in your care — their history, their plans, their progress, and their voice.
Complete Profiles
Everything about each young person in one place — personal details, legal status, placing authority, and key contacts.
Daily Logs
Shift-based recording with mood tracking, engagement scores, and sign-off workflows. AI helps you write better logs faster.
Support Plans
Versioned care plans with goals, actions, review dates, and sign-off workflows. AI suggests goals based on the child's history.
Risk Assessments
Structured risk assessments linked to each young person, with review scheduling and version history.
Health & Education
Medical conditions, allergies, CAMHS status, school details, attendance, PEP targets, SEN/EHCP records.
Outcomes Tracking
Set goals, track milestones, and measure progress across wellbeing, education, independence, and relationships.
Keywork Sessions
Record structured keywork sessions with mood, engagement, goal discussions, agreed actions, and follow-up dates.
Chronology
Automatic timeline of every significant event — incidents, placements, plans, meetings — plus manual entries.
Placements
Full placement history with transfer workflows, placement agreements, and Local Authority tracking.
Contact Directory
Family, social workers, advocates, and professionals — with contact logs and follow-up reminders.
Documents
Centralised document storage per young person — upload, categorise, and share securely.
Stakeholder Access
Control exactly what external professionals can see for each young person through the stakeholder portal.
Local Authority Tracking
Manage your Local Authority relationships — contacts, billing references, placement agreements, and communication logs.
Daily Operations
Keep your home running smoothly with tools designed for the reality of shift work and residential care.
Shift-Based Logging
Day, evening, night, and waking night logs — structured to capture what matters, with mood and engagement tracking.
Task Board
Shift tasks that carry forward automatically. Assign, prioritise, complete, and defer — nothing gets forgotten.
Handover Summaries
AI-generated shift handover notes that capture the key events, concerns, and follow-ups from the outgoing shift.
Medication Rounds
Full MAR tracking with administration records, PRN support, stock management, and refusal logging.
Missing Episodes
Full missing protocol — reporting, police notification, return interviews, and risk assessment updates.
Notifications & Alerts
Real-time alerts for overdue logs, expiring training, compliance deadlines, and safeguarding concerns.
Mobile-Friendly
Log entries, report incidents, and administer medication from your phone — optimised for on-shift use.
Home Dashboard
At-a-glance view of your home — occupancy, unsigned logs, overdue plans, compliance status, alerts, and key metrics all in one place.
Platform-Wide Search
Find anything instantly — young people, incidents, logs, staff, documents, and policies. Search across your entire platform in seconds.
Incidents & Safeguarding
Report, investigate, and learn from incidents. Track safeguarding concerns with the rigour Ofsted expects.
Incident Reporting
Multi-step incident forms with severity levels, involved persons, witness statements, and body maps.
Investigation Workflows
Assign investigators, track progress, record findings, lessons learned, and management sign-off.
Ofsted Notifications
Automatic triage of notifiable events. AI classifies incidents and flags what needs reporting to Ofsted, the LA, or police.
Safeguarding Concerns
Track concerns from initial report through investigation, escalation, strategy meetings, and resolution.
DSL Dashboard
Designated Safeguarding Lead view — open concerns, critical alerts, missing episodes, and escalation tracking.
Pattern Analysis
AI identifies patterns across incidents — recurring triggers, time-of-day trends, and escalation risks.
Compliance & Quality
Stay inspection-ready every day, not just when Ofsted calls. Built around the regulations you work to.
Ofsted Readiness Score
Real-time compliance scoring for every home — Outstanding, Good, Requires Improvement, or Inadequate — with specific actions to improve.
Compliance Checks
Schedule and track fire safety, gas, electrical, HMO, and Ofsted checks with automated overdue alerts.
Policy Management
Versioned policies with assignment tracking, acknowledgment workflows, and automated review reminders.
Reg 44 Preparation
AI-assisted preparation for monthly independent visits — pull together the data your visitor needs in minutes.
Document Management
Centralised storage for all compliance documents — statements of purpose, risk assessments, policies, and certificates.
E-Signatures
Digital signatures for care plans, policies, and forms — with full audit trail and deadline tracking.
Approval Workflows
Configurable sign-off workflows for plans, incidents, logs, and policy changes — with escalation if overdue.
Templates
Customisable templates for risk assessments, support plans, daily logs, and reports — build once, use everywhere.
Seeing is believing
Every feature you've just read about is live and working. Book a demo and we'll show you with your own scenarios.
Book a DemoStaff & HR
Look after your team with the same care they give to the children. Everything from recruitment to supervision.
Staff Profiles
Complete staff records with employment history, qualifications, emergency contacts, and assigned homes.
DBS Tracking
Track DBS certificates, update service status, renewal dates, and barred list checks — with expiry alerts.
Training Management
Track mandatory and optional training, upload certificates, set expiry dates, and get automated renewal alerts.
Rota Planning
Build rotas, manage shift patterns, check coverage requirements, and handle swap requests.
Shift Clock-In/Out
Staff clock in and out of shifts with punctuality tracking, variance reporting, and contract hours monitoring.
Recruitment Pipeline
Track applicants through your safer recruitment process — applications, interviews, references, DBS, and onboarding.
Performance Reviews
Schedule and record performance reviews, set development goals, and track progress over time.
Supervisions
Schedule, record, and track supervision sessions with action items and follow-up dates.
MFA & SSO
Multi-factor authentication and single sign-on support. Enforce MFA across your organisation for maximum security.
Data Import
Migrate from spreadsheets or other systems. Bulk import young people, staff, and historical data as part of onboarding.
Reporting & Exports
Generate the reports you need for management, Ofsted, and Local Authorities — with AI assistance or from scratch.
Report Builder
Build custom reports across any data in the platform — incidents, logs, compliance, staffing, outcomes. Filter, group, and export.
AI-Generated Reports
Monthly progress reports, young person summaries, and management reports drafted by AI in seconds. You review and approve.
Data Export
Export any data to CSV or PDF. Compliance packs, incident reports, staffing records — formatted and ready to share.
Company Dashboard
Cross-home reporting for company directors — occupancy, compliance scores, incident trends, staffing levels, and financial overview.
Trend Analysis
Track metrics over time — incident rates, log completion, compliance scores, and outcomes. Spot trends before they become problems.
Scheduled Reports
Set up automated reports delivered to your inbox — weekly summaries, monthly compliance packs, and quarterly reviews.
Webhooks & Integrations
Connect Careborne to your existing tools via webhooks. Get real-time notifications when incidents are logged, plans are updated, or compliance checks expire.
Xero Integration
Sync invoices, placement fees, and financial data directly with Xero. Eliminate double-entry and keep your accounts up to date automatically.
API Access
RESTful API for Enterprise customers who need to integrate Careborne with HR systems, finance platforms, or Local Authority portals.
Billing & Invoicing
Manage placement fees, generate invoices, and track payments — all linked to your young people and Local Authorities.
Fee Structures
Define fee structures per home, per framework band, or per Local Authority. Support for weekly, daily, and hourly rates.
Placement Fees
Link fees to individual placements with base rates, enhancements, and one-to-one support charges. Full billing history per young person.
Invoice Generation
Generate invoices from placement fees and billable items. PDF export, email delivery, and payment tracking.
Retainers & Void Periods
Track retainer fees and void periods with approval workflows. Automatic calculation of pro-rata charges.
Billable Item Approvals
Submit additional charges for manager approval before invoicing. Full audit trail of approvals and rejections.
LA Billing Integration
Manage billing contacts and references per Local Authority. Track purchase orders and payment terms.
AI that works the way you do
14 AI-powered features designed to save you time, surface insights, and support better decisions. You always have the final say.
Ask Your Data Questions
Chat with your platform data in plain English. "How many unsigned logs this week?" "Which support plans are overdue?" Get instant, accurate answers.
Smart Summaries
AI-generated summaries for shift handovers, monthly progress reports, and young person reviews. First drafts in seconds — you review and approve.
Risk Analysis
Automated risk assessment based on incidents, concerns, and daily log patterns. Spot escalating risks before they become crises.
Support Plan Suggestions
AI recommends goals and actions based on a young person's history, incidents, and progress — tailored to their needs.
Ofsted Readiness Scoring
Real-time compliance scoring across staffing, documentation, safeguarding, care quality, and environment — with specific improvement actions.
Notification Triage
AI classifies incidents and automatically flags what needs reporting to Ofsted, the Local Authority, or police.
Incident Pattern Detection
Cross-incident analysis that identifies recurring triggers, time-of-day patterns, and young people at elevated risk.
Natural Language Logging
Describe what happened in your own words. AI structures it into a proper daily log entry with mood, engagement, and key events.
Referral Matching
Upload referral documents and AI assesses suitability across your homes — considering capacity, group dynamics, and individual impact.
Desktop Risk Assessment
AI generates a comprehensive risk assessment from referral documents — risk areas, protective factors, and placement considerations.
Reg 44 Preparation
Pull together everything your independent visitor needs in minutes — incidents, staffing, compliance, and young person updates.
Policy Quiz Generation
AI creates training quizzes from your policies — test staff understanding and track completion as part of your training programme.
Log Quality Scoring
AI scores daily logs for completeness, detail, and professional language — helping staff improve their recording over time.
Placement Stability Analysis
AI analyses placement history, incidents, and outcomes to predict placement stability and flag young people at risk of breakdown.
“Every AI suggestion is clearly marked. Confidence levels are shown. Your staff always have the final say. We amplify professional judgement — we never replace it.”
That's 75+ features. Want to see them in action?
Book a 30-minute demo and we'll walk you through the features that matter most to your service.
Book Your DemoNo commitment required. Tailored to your home type.