The right access for each role
Set access around a colleague’s role, home assignments and clearance level. Organisation boundaries restrict records to the provider, while permissions govern what each user can do.
Security & responsible AI
Careful access. Clear accountability.
The information your team holds deserves careful handling. Careborne brings role-based access, record history and account security into the everyday work of your service.
Controls built into the platform.
A history behind the record
Audit records and version history help staff follow changes and review how work progressed. Plans, reviews and sign-off workflows keep accountability alongside the work.
Controlled professional involvement
Give external professionals access for their role and responsibilities through the stakeholder portal. Multi-factor authentication adds protection to user accounts.
AI assists. Professionals decide.
AI can help draft, summarise and explore information. Its output can be incomplete or incorrect. Staff must check source records, preserve the young person’s meaning and review suggestions before using them.
Care Signals and readiness indicators are prompts for review. They are not diagnoses, safeguarding decisions or official inspection judgements. Decisions about care, support and notifications remain with the responsible professionals.
Processing arrangements depend on the configured feature and provider. Ask for the current data-flow and subprocessor information covering the AI features you intend to use.
Talk through the arrangements behind the service.
We’ll discuss your security and procurement requirements with you, including the documentation needed to assess the proposed service. The areas to cover include:
- Where care records, backups and each category of AI processing are hosted.
- Subprocessors, processing agreements, retention and any international-transfer arrangements.
- Provider terms covering AI training use and retention of submitted information.
- Authentication, permissions, access reviews and incident-response arrangements.
- Backup and recovery commitments, availability, support and any applicable service levels.
- Security-assessment evidence and the scope of any independently verified certifications.
- Record retention, data export and the process for leaving the service.
Hosting, processing, retention and support commitments belong in the agreed service documentation. Audit coverage and retention should be checked against the records your organisation needs to keep. Any certification should be assessed against its stated scope.
Your next step
See how Careborne fits your working day.
Explore packages for your service. If you’d like to see the work in practice first, we can tailor a demo around your team’s priorities.